The fastest and easiest way for dealers to improve their bottom line is to get better on the phone.
Get the guide to booking more appointments over the phone using the simple, yet effective acronym, CRISP.
doneProven techniques for increasing show rate
doneHow to cultivate an appointment-driven culture
doneThe best practices for outbound calls
doneOptimal connection methods to ensure every caller has an exceptional phone experience
GET YOUR TEAM CRISP CERTIFIED
CRISP Certification is a sales training program that does the work for you, ensuring your team is great on the phone and getting the most out of Car Wars.
Give your agents the tools to drive sales with personalized coaching, role plays and knowledge checks during a one-on-one launch visit.
Continuous Performance Feedback
Provide ongoing feedback with individual CRISP reporting, coach-monitored call activity, and role-plays.
Hold agents accountable with weekly coached calls and weekly one-on-one training sessions.
Bring new employees up to speed with a dedicated monthly webinar training for onboarding new staff and refreshing existing staff.
The program is customized based on your current phone performance, call routing, and processes.
Managers have access to individual agent reporting, monthly manager updates, and overall store performance reports.