Car Wars has recently introduced a number of new platform features and enhancements over the past couple of months. These include updates to our texting platform, the introduction of Pursue Opportunities Seized reporting, and valuable insights to agent line data. Additionally, we've strengthened our integrations, as demonstrated by the seamless Google Analytics 4 (GA4) integration we've unveiled. Are you interested in diving deeper into these new reports and features? Do you have questions about other reporting our product team can help address?
Join key members of Car Wars' product team — Jackie Bowers, Seth Harred, and Jenny Packard — in an on-demand panel hosted by Steve Hamrell! They will discuss these advancements in detail to ensure our dealers are getting the most out of Car Wars. They'll offer actionable tips on how to better utilize Car Wars reporting so you can increase conversion rates, improve user experience, and ultimately boost ROI!
During this Town Hall we'll dive into some of the latest features and product updates including:
Jackie Bowers has been with Car Wars for 12 years, spending time in several departments around the company, getting to know our users, and the ins and outs of our product. Some of the most exciting parts of her job are using client feedback to drive tangible differences in our offerings, participating in marketing brainstorms, and roadmapping AI-based enhancements to the Car Wars product.
Seth started with Car Wars in July 2019 as a member of the Implementation team launching new accounts on the Car Wars product. Launch sizes ranged from single rooftop launches to double-digit group launches. In January 2022, Seth moved to the Product team to oversee the GoTo Connect phone system integration offering. Since then, he has taken ownership of several brand-new product offerings such as Car Wars Texting platform, Texting reporting, and Car Wars Dashboard reporting.
Jenny has worked at Call Box for over 8 years in an array of areas including technical support, consulting, machine learning, and most recently product management. She loves all areas of the Car Wars' product but has found a home in website calls and machine learning. This year she played a pivotal role in spearheading the adoption of the latest advancements in GA4 and maintaining strict adherence to the Automotive Standard Council (ASC) standards. She enjoys hearing from our clients and working with them to ensure they are Owning the Phone.
A 15+ year automotive technology thought leader, Steve has worked at DealerSocket/Solera, Carvana, and other industry giants prior to joining the Call Box team. Bringing a unique customer-centric perspective to the practice of Product development, Steve is wholly focused on delivering an improved customer experience with every project that crosses his desk. Having spent years working directly with customers Steve has a unique understanding of what it takes to move the needle for them every day.