Car Wars mystery shop calls are the easiest way to learn how your dealership's service drive is handling calls. A quick listen to the recorded call and a conversation with our phone experts will provide you with the most valuable pieces of information to better guide your service drive's calls to success.
Find out how you're doing on the phone with a Car Wars mystery shop call to your service center prior to Digital Dealer. Review the call at the Car Wars booth at Digital Dealer 28, April 6 through 8th in Orlando, FL with our phone experts, Teresa Bordenet and team, who will give you valuable insight to improve calls in your service department.
Get mystery shop called and come see Teresa Bordenet present on how “Walk-Ins Are Good, but Appointments Are Better!” on April 7th at 1:30 PM.
Salvaging quality leads and improving CSI immediately starts with gaining insight into how your service drive is doing on the phone.
Teresa ran the business development and sales divisions at Showroom Logic / PureCars prior to joining Car Wars as senior director of business development. She has also held leadership positions at Oracle, Who's Calling, Inc., and Telmetrics Inc. With almost two decades in the automotive industry, she is passionate about fusing technology and people to help dealers improve revenue and retention.