Making outbound calls can be a frustrating and directionless task if you lack order. Not only does the lack of answers get defeating, but finding the time to prioritize outbound calls can be challenging. Implementing proper outbound phone call handling techniques allows your dealership to get ahead of the competition by boosting customer experience, appointment conversions, show-up rates, and bottom-line revenue!
Car Wars' data analysts conducted research on thousands of automotive dealerships that have been Car Wars partners since 2019 to get the most accurate and realistic outbound phone call-handling trends from 2022.
Download to discover:
doneFive stand-out call trends that are affecting the success of your outbound efforts
doneHow to make an effective cold call
doneThe best times of the day and days of the week to connect with customers on outbound calls
doneTips to improve staff outbound performance and appointment conversion rates