The automotive retail industry is constantly evolving, and the current market has brought about unique challenges and opportunities. Dealerships have been forced to shift from a business model based on scarcity to one where customers have abundant choices. This modern era demands that dealerships refine their approach to cater to a more discerning customer base.
In this webinar, Car Wars’ Jackson Frye and Clint Byers will discuss four vital phone-handling strategies designed to help your dealership excel in this competitive landscape. They will also provide tools and solutions so your dealership can boost customer satisfaction and dealership success.
Excel in this competitive landscape by taking your phone handling game to the next level. Join the live webinar to uncover:
- Four essential phone handling techniques to boost customer satisfaction and dealership success
- Creative strategies leveraging technology to meet the expectations of today's selective buyers
- Proven tactics to effectively engage with a selective customer base through personalization and transparency
- The value of investing in ongoing training and development to stay ahead of the curve
Jackson joined Car Wars in September 2021. As a senior level consultant, he spends most of his time at and with dealerships to improve their phone processes. From single top dealers to larger groups, Jackson is dedicated to solving problems dealership face.



