Multimedia Texting Capabilities for Enhanced Customer Communication

Send and receive pictures, gifs, and more with customers via text messaging.

Customer communication is more challenging than ever. Despite a decrease in foot traffic due to COVID-19, prospects are still researching and interested in purchasing a vehicle and have the time to shop online. To help engage with interested buyers who can't physically stop into the dealership while keeping existing relationships strong amid the current crisis, Car Wars dealers can now send and receive pictures, gifs, and more with their customers on textable Car Wars lines.

A picture speaks a thousand words! Multimedia messaging (or “MMS”) narrows the physical barrier by effectively conveying important details a regular text cannot, making it easier to lock down deals.

MMS can enhance client communication and drive business by:

  • Updating customers about how your dealership is adapting to accommodate customers amid COVID-19

  • Informing customers of new services such as road-side drop-off and pick-ups offered during this time

  • Visually confirming the vehicle, part, or other inventory being discussed

  • Providing visual clarification for vehicle pick-up/drop-off locations

This feature is available now — at no cost or set-up — to all clients currently on Car Wars Texting.* To ensure compliance is upheld, opted-in guidelines are required.

We are committed to doing everything possible to assist you. Reach out to the Car Wars Consulting team at 214-446-7867 to schedule a webinar for a detailed routing and process evaluation or for assistance.