With text-enabled dynamic website lines, Car Wars will provide attribution reporting for any customer text coming from your website. Like other Car Wars text-enabled lines, text exchanges are seamlessly shared to CRM once the text is answered or assigned to an agent.
Attribution reporting for text messages is included on the Website Conversions report, alongside phone call attribution data, and reports on the referring source and UTM information associated with that customer website session. In addition to Car Wars reporting, text conversions can be integrated as Events into Google Analytics, tying these conversions to the proper campaign data.
With Website Texting: