{"id":15913,"date":"2026-01-27T16:22:56","date_gmt":"2026-01-27T16:22:56","guid":{"rendered":"https:\/\/carwars.com\/main\/?post_type=resources&p=15913"},"modified":"2026-02-23T16:29:01","modified_gmt":"2026-02-23T16:29:01","slug":"auto-news-evaluating-ai-prenada","status":"publish","type":"resources","link":"https:\/\/carwars.com\/main\/resources\/auto-news-evaluating-ai-prenada\/","title":{"rendered":"How to Evaluate Call Tracking & AI Phone Solutions That Actually Deliver"},"content":{"rendered":"\t\t
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Watch Now<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Automotive conferences\u00a0are\u00a0filled with vendors promoting AI-powered solutions,\u00a0advanced\u00a0call tracking, and tools that promise to transform dealership performance. With so many competing claims and fast-evolving technologies, it can be difficult to discern which solutions will truly make an impact\u00a0for\u00a0your Sales and Service teams.<\/span>\u00a0<\/span><\/p>\n

Join Car Wars and Automotive News for\u00a0an unbiased\u00a0framework you can use to evaluate phone technology before you step onto the\u00a0conference\u00a0floor. Whether\u00a0you\u2019re\u00a0considering\u00a0call\u00a0tracking platforms, AI phone assistants, or new routing and scheduling tools,\u00a0you\u2019ll\u00a0learn exactly what to look for \u2014 and what questions to ask.<\/span>\u00a0<\/span><\/p>\n

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Reasons to watch or read the featured content:<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tClear criteria to help determine whether a phone solution can genuinely improve connection, booking, and customer experience <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tKey questions to ask any vendor claiming AI or automation benefits<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tCommon red flags that signal a tool may not perform as promised<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tIndicators that reveal if the technology can actually deliver measurable results <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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    Matt Andr<\/span>u<\/span>s<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Car Wars\u2019\u00a0<\/span>Chief<\/span>\u00a0Technology\u00a0<\/span>Off<\/span>icer<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    As Chief Technology Officer at Car Wars, Matt Andrus brings over seven years of experience in consulting and product development to lead the charge in AI-powered phone solutions for dealerships. A champion of human-first automation, he focuses on building tools that enhance\u2014not replace\u2014the role of dealership staff. With a passion for process improvement and a strategic approach to innovation, Matt drives the development of intelligent, connected phone experiences that deliver real performance gains across thousands of dealerships.<\/span><\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    Matt Bordenet<\/span><\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Director of Cari at Car Wars<\/span><\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Matt Bordenet is Director of Engineering at Car Wars. He has 26 years of engineering leadership experience, including roles at Amazon (helping scale fulfillment infrastructure processing 1B+ packages annually), Microsoft, and Warner Bros. Discovery. Most recently, he led engineering at a conversational AI company serving the automotive industry. At Car Wars, he focuses on operational excellence and building high-ownership engineering teams for Cari and its partners.<\/span><\/span> \u00a0<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

    Automotive conferences are filled with vendors promoting AI-powered solutions. Watch now as Car Wars joins Automotive News to discuss an unbiased framework you can use to evaluate phone technology before you step onto the conference floor.<\/p>\n","protected":false},"featured_media":15929,"template":"","resource_categories":[88,77],"class_list":["post-15913","resources","type-resources","status-publish","has-post-thumbnail","hentry","resource_categories-on-demand-webinar","resource_categories-webinar"],"acf":[],"yoast_head":"\nHow to Evaluate Call Tracking & AI Phone Solutions That Actually Deliver - Automotive Phone Solutions | Car Wars<\/title>\n<meta name=\"description\" content=\"Watch now as Car Wars joins Automotive News to discuss an unbiased framework you can use to evaluate phone technology before you step onto the conference floor.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/carwars.com\/main\/resources\/auto-news-evaluating-ai-prenada\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Evaluate Call Tracking & AI Phone Solutions That Actually Deliver - 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