{"id":16351,"date":"2023-03-31T21:17:10","date_gmt":"2023-03-31T21:17:10","guid":{"rendered":"https:\/\/carwars.com\/main\/?post_type=resources&#038;p=16351"},"modified":"2026-02-04T21:23:18","modified_gmt":"2026-02-04T21:23:18","slug":"outbound-research-study","status":"publish","type":"resources","link":"https:\/\/carwars.com\/main\/resources\/outbound-research-study\/","title":{"rendered":"The 5 Best Data-Backed Outbound Calling Techniques to Get More Customers on the Phone"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"16351\" class=\"elementor elementor-16351\" data-elementor-post-type=\"resources\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5dfca1c e-con-full e-flex e-con e-child\" data-id=\"5dfca1c\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fd51b51 elementor-widget elementor-widget-image\" data-id=\"fd51b51\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1502\" height=\"2000\" src=\"https:\/\/carwars.com\/main\/wp-content\/uploads\/2023\/03\/Outbound-Calling-Tactics_Book.png\" class=\"attachment-full size-full wp-image-16357\" alt=\"\" srcset=\"https:\/\/carwars.com\/main\/wp-content\/uploads\/2023\/03\/Outbound-Calling-Tactics_Book.png 1502w, https:\/\/carwars.com\/main\/wp-content\/uploads\/2023\/03\/Outbound-Calling-Tactics_Book-225x300.png 225w, https:\/\/carwars.com\/main\/wp-content\/uploads\/2023\/03\/Outbound-Calling-Tactics_Book-769x1024.png 769w, https:\/\/carwars.com\/main\/wp-content\/uploads\/2023\/03\/Outbound-Calling-Tactics_Book-768x1023.png 768w, https:\/\/carwars.com\/main\/wp-content\/uploads\/2023\/03\/Outbound-Calling-Tactics_Book-1154x1536.png 1154w\" sizes=\"auto, (max-width: 1502px) 100vw, 1502px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-317bd9d elementor-widget elementor-widget-text-editor\" data-id=\"317bd9d\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Download the <span class=\"highlight\">free research study<\/span>!<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a7a31b0 e-flex e-con-boxed e-con e-parent\" data-id=\"a7a31b0\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-10f822a elementor-widget elementor-widget-text-editor\" data-id=\"10f822a\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<!-- wp:paragraph -->\n<div class=\"subtitle\">Making outbound calls can be a frustrating and directionless task if you lack order. Not only does the lack of answers get defeating, but finding the time to prioritize outbound calls can be challenging. Implementing proper outbound phone call handling techniques allows your dealership to get ahead of the competition by boosting customer experience, appointment conversions, show-up rates, and bottom-line revenue!<\/div>\n<div>\u00a0<\/div>\n<div class=\"subtitle\">Car Wars&#8217; data analysts conducted research on thousands of automotive dealerships that have been Car Wars partners since 2019 to get the most accurate and realistic outbound phone call-handling trends from 2022.<\/div>\n<!-- \/wp:paragraph -->\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9e23363 e-flex e-con-boxed e-con e-child\" data-id=\"9e23363\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ca3816c elementor-widget elementor-widget-heading\" data-id=\"ca3816c\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Download to discover:<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cdeec33 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"cdeec33\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm0 448c-110.5 0-200-89.5-200-200S145.5 56 256 56s200 89.5 200 200-89.5 200-200 200z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Five stand-out call trends that are affecting the success of your outbound efforts<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm0 448c-110.5 0-200-89.5-200-200S145.5 56 256 56s200 89.5 200 200-89.5 200-200 200z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">How to make an effective cold call<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm0 448c-110.5 0-200-89.5-200-200S145.5 56 256 56s200 89.5 200 200-89.5 200-200 200z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">The best times of the day and days of the week to connect with customers on outbound calls<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm0 448c-110.5 0-200-89.5-200-200S145.5 56 256 56s200 89.5 200 200-89.5 200-200 200z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Tips to improve staff outbound performance and appointment conversion rates<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Dive into research conducted with thousands of automotive dealerships to identify fundamental outbound phone handling trends from 2022.<\/p>\n","protected":false},"featured_media":16357,"template":"","resource_categories":[83],"class_list":["post-16351","resources","type-resources","status-publish","has-post-thumbnail","hentry","resource_categories-e-books-reports"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>5 Data-Backed Outbound Call Trends &amp; Techniques | Car Wars<\/title>\n<meta name=\"description\" content=\"Discover 5 data-backed outbound call trends and techniques to improve customer outreach. Improve performance and stay ahead with insights from Car Wars.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/carwars.com\/main\/resources\/outbound-research-study\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"5 Data-Backed Outbound Call Trends &amp; Techniques | Car Wars\" \/>\n<meta property=\"og:description\" content=\"Discover 5 data-backed outbound call trends and techniques to improve customer outreach. Improve performance and stay ahead with insights from Car Wars.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/carwars.com\/main\/resources\/outbound-research-study\/\" \/>\n<meta property=\"og:site_name\" content=\"Automotive Phone Solutions | Car Wars\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-04T21:23:18+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/carwars.com\/main\/wp-content\/uploads\/2023\/03\/Outbound-Calling-Tactics_Book-769x1024.png\" \/>\n\t<meta property=\"og:image:width\" content=\"769\" \/>\n\t<meta property=\"og:image:height\" content=\"1024\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/carwars.com\/main\/resources\/outbound-research-study\/\",\"url\":\"https:\/\/carwars.com\/main\/resources\/outbound-research-study\/\",\"name\":\"5 Data-Backed Outbound Call Trends & Techniques | Car Wars\",\"isPartOf\":{\"@id\":\"https:\/\/carwars.com\/main\/#website\"},\"datePublished\":\"2023-03-31T21:17:10+00:00\",\"dateModified\":\"2026-02-04T21:23:18+00:00\",\"description\":\"Discover 5 data-backed outbound call trends and techniques to improve customer outreach. Improve performance and stay ahead with insights from Car Wars.\",\"breadcrumb\":{\"@id\":\"https:\/\/carwars.com\/main\/resources\/outbound-research-study\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/carwars.com\/main\/resources\/outbound-research-study\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/carwars.com\/main\/resources\/outbound-research-study\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/carwars.com\/main\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Resources\",\"item\":\"https:\/\/carwars.com\/main\/resources\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"The 5 Best Data-Backed Outbound Calling Techniques to Get More Customers on the Phone\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/carwars.com\/main\/#website\",\"url\":\"https:\/\/carwars.com\/main\/\",\"name\":\"Automotive Phone Solutions | Car Wars\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/carwars.com\/main\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/carwars.com\/main\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/carwars.com\/main\/#organization\",\"name\":\"Automotive Phone Solutions | Car Wars\",\"url\":\"https:\/\/carwars.com\/main\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/carwars.com\/main\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/carwars.com\/main\/wp-content\/uploads\/2023\/12\/CarWars_logo.png\",\"contentUrl\":\"https:\/\/carwars.com\/main\/wp-content\/uploads\/2023\/12\/CarWars_logo.png\",\"width\":384,\"height\":74,\"caption\":\"Automotive Phone Solutions | Car Wars\"},\"image\":{\"@id\":\"https:\/\/carwars.com\/main\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"5 Data-Backed Outbound Call Trends & Techniques | Car Wars","description":"Discover 5 data-backed outbound call trends and techniques to improve customer outreach. Improve performance and stay ahead with insights from Car Wars.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/carwars.com\/main\/resources\/outbound-research-study\/","og_locale":"en_US","og_type":"article","og_title":"5 Data-Backed Outbound Call Trends & Techniques | Car Wars","og_description":"Discover 5 data-backed outbound call trends and techniques to improve customer outreach. Improve performance and stay ahead with insights from Car Wars.","og_url":"https:\/\/carwars.com\/main\/resources\/outbound-research-study\/","og_site_name":"Automotive Phone Solutions | Car Wars","article_modified_time":"2026-02-04T21:23:18+00:00","og_image":[{"width":769,"height":1024,"url":"https:\/\/carwars.com\/main\/wp-content\/uploads\/2023\/03\/Outbound-Calling-Tactics_Book-769x1024.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/carwars.com\/main\/resources\/outbound-research-study\/","url":"https:\/\/carwars.com\/main\/resources\/outbound-research-study\/","name":"5 Data-Backed Outbound Call Trends & Techniques | Car Wars","isPartOf":{"@id":"https:\/\/carwars.com\/main\/#website"},"datePublished":"2023-03-31T21:17:10+00:00","dateModified":"2026-02-04T21:23:18+00:00","description":"Discover 5 data-backed outbound call trends and techniques to improve customer outreach. Improve performance and stay ahead with insights from Car Wars.","breadcrumb":{"@id":"https:\/\/carwars.com\/main\/resources\/outbound-research-study\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/carwars.com\/main\/resources\/outbound-research-study\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/carwars.com\/main\/resources\/outbound-research-study\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/carwars.com\/main\/"},{"@type":"ListItem","position":2,"name":"Resources","item":"https:\/\/carwars.com\/main\/resources\/"},{"@type":"ListItem","position":3,"name":"The 5 Best Data-Backed Outbound Calling Techniques to Get More Customers on the Phone"}]},{"@type":"WebSite","@id":"https:\/\/carwars.com\/main\/#website","url":"https:\/\/carwars.com\/main\/","name":"Automotive Phone Solutions | Car Wars","description":"","publisher":{"@id":"https:\/\/carwars.com\/main\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/carwars.com\/main\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/carwars.com\/main\/#organization","name":"Automotive Phone Solutions | Car Wars","url":"https:\/\/carwars.com\/main\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/carwars.com\/main\/#\/schema\/logo\/image\/","url":"https:\/\/carwars.com\/main\/wp-content\/uploads\/2023\/12\/CarWars_logo.png","contentUrl":"https:\/\/carwars.com\/main\/wp-content\/uploads\/2023\/12\/CarWars_logo.png","width":384,"height":74,"caption":"Automotive Phone Solutions | Car Wars"},"image":{"@id":"https:\/\/carwars.com\/main\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/carwars.com\/main\/wp-json\/wp\/v2\/resources\/16351","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/carwars.com\/main\/wp-json\/wp\/v2\/resources"}],"about":[{"href":"https:\/\/carwars.com\/main\/wp-json\/wp\/v2\/types\/resources"}],"version-history":[{"count":9,"href":"https:\/\/carwars.com\/main\/wp-json\/wp\/v2\/resources\/16351\/revisions"}],"predecessor-version":[{"id":16367,"href":"https:\/\/carwars.com\/main\/wp-json\/wp\/v2\/resources\/16351\/revisions\/16367"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/carwars.com\/main\/wp-json\/wp\/v2\/media\/16357"}],"wp:attachment":[{"href":"https:\/\/carwars.com\/main\/wp-json\/wp\/v2\/media?parent=16351"}],"wp:term":[{"taxonomy":"resource_categories","embeddable":true,"href":"https:\/\/carwars.com\/main\/wp-json\/wp\/v2\/resource_categories?post=16351"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}