{"id":5208,"date":"2019-12-18T11:06:28","date_gmt":"2019-12-18T11:06:28","guid":{"rendered":"https:\/\/carwars.com\/main\/?post_type=resources&#038;p=5208"},"modified":"2025-10-24T14:45:23","modified_gmt":"2025-10-24T14:45:23","slug":"connect-phone-skills","status":"publish","type":"resources","link":"https:\/\/carwars.com\/main\/resources\/connect-phone-skills\/","title":{"rendered":"Connect: CRISP Phone Skills"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"5208\" class=\"elementor elementor-5208\" data-elementor-post-type=\"resources\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9cc9501 e-flex e-con-boxed e-con e-parent\" data-id=\"9cc9501\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7e489bb elementor-align-right elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"7e489bb\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-shrink\" href=\"https:\/\/assets-cdn.carwars.com\/websites\/news-resources\/tips\/Connect-Phone-Skills.pdf\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-text\">DOWNLOAD<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0bacfb0 elementor-widget elementor-widget-pdfjs-viewer\" data-id=\"0bacfb0\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"pdfjs-viewer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<iframe loading=\"lazy\" width=\"\" height=\"1300\" src=\"https:\/\/carwars.com\/main\/wp-content\/plugins\/pdfjs-viewer-for-elementor\/\/assets\/js\/pdfjs\/web\/viewer.html?file=https:\/\/carwars.com\/main\/wp-content\/uploads\/2019\/12\/Connect-Phone-Skills.pdf\"><\/iframe>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>This guide explains how to Connect more customers on the phone, one of the key elements of CRISP.<\/p>\n","protected":false},"featured_media":11664,"template":"","resource_categories":[111,84],"class_list":["post-5208","resources","type-resources","status-publish","has-post-thumbnail","hentry","resource_categories-sales-guide","resource_categories-solution-overview"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Phone Skills for Sales &amp; Customer Service | Car Wars<\/title>\n<meta name=\"description\" content=\"Bringing new customers into your dealership starts with strong phone skills. 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