{"id":5866,"date":"2023-03-08T16:35:22","date_gmt":"2023-03-08T16:35:22","guid":{"rendered":"https:\/\/carwars.com\/main\/?post_type=resources&p=5866"},"modified":"2025-11-05T20:27:59","modified_gmt":"2025-11-05T20:27:59","slug":"car-wars-adds-valuable-data-points-to-tracking-line-summary-report","status":"publish","type":"resources","link":"https:\/\/carwars.com\/main\/resources\/car-wars-adds-valuable-data-points-to-tracking-line-summary-report\/","title":{"rendered":"Car Wars Adds Valuable Data Points to Tracking Line Summary Report"},"content":{"rendered":"\t\t
\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t

Two new columns have been added to the Tracking Line Summary!<\/p>

You can now see \u2018Unanswered Calls\u2019 for each tracking line in the \u2018All Calls\u2019 view of the report and \u2018Not Connected\u2019 calls for each tracking line in the \u2018Reviewed Calls\u2019 view of the report.<\/b><\/p>

Additionally, each column is hyperlinked to a list of call details.<\/p>

\"individual<\/p>

\"tracking<\/p>

“Unanswered” calls are ones where the telephony events do not result in a successful bridging between the customer and dealership \u2014 the customer hung up, got disconnected, etc. These calls do not have audio and could not previously be found in Car Wars.<\/p>

Even though these calls have no audio, they still represent a customer who reached out to your dealership. Being able to follow up with these calls to make sure there is a successful subsequent call helps your dealership get a handle on this population of customers you may have been previously blind to.<\/p>

You no longer need to spend extra time in Search For A Call to find this subset of calls, they will now be hyperlinked in the Tracking Line Summary.<\/p>

View the updates to the Tracking Like Summary\u00a0HERE<\/a>!<\/b><\/p>

For questions regarding this update, contact your Car Wars consultant or\u00a0Car Wars Support<\/a>.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

3\/8\/2023 \u2014 Two columns have been added to the Tracking Line Summary that let you see ‘Unanswered Calls’ in the ‘All Calls’ report and ‘Not Connected’ in the ‘Reviewed Calls’ report.<\/p>\n","protected":false},"featured_media":11958,"template":"","resource_categories":[82,78],"acf":[],"yoast_head":"\nTracking Line Features: Unanswered & Not Connected Call Data<\/title>\n<meta name=\"description\" content=\"Car Wars added two features to our Tracking Line summary: "unanswered" and "reviewed" calls. Learn more about the importance of call connection online.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/carwars.com\/main\/resources\/car-wars-adds-valuable-data-points-to-tracking-line-summary-report\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Tracking Line Features: Unanswered & Not Connected Call Data\" \/>\n<meta property=\"og:description\" content=\"Car Wars added two features to our Tracking Line summary: "unanswered" and "reviewed" calls. Learn more about the importance of call connection online.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/carwars.com\/main\/resources\/car-wars-adds-valuable-data-points-to-tracking-line-summary-report\/\" \/>\n<meta property=\"og:site_name\" content=\"Automotive Phone Solutions | Car Wars\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-05T20:27:59+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/carwars.com\/main\/wp-content\/uploads\/2023\/03\/Tracking-Line-Summary-Report_Blog.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1080\" \/>\n\t<meta property=\"og:image:height\" content=\"810\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/carwars.com\/main\/resources\/car-wars-adds-valuable-data-points-to-tracking-line-summary-report\/\",\"url\":\"https:\/\/carwars.com\/main\/resources\/car-wars-adds-valuable-data-points-to-tracking-line-summary-report\/\",\"name\":\"Tracking Line Features: Unanswered & Not Connected Call Data\",\"isPartOf\":{\"@id\":\"https:\/\/carwars.com\/main\/#website\"},\"datePublished\":\"2023-03-08T16:35:22+00:00\",\"dateModified\":\"2025-11-05T20:27:59+00:00\",\"description\":\"Car Wars added two features to our Tracking Line summary: \\\"unanswered\\\" and \\\"reviewed\\\" calls. Learn more about the importance of call connection online.\",\"breadcrumb\":{\"@id\":\"https:\/\/carwars.com\/main\/resources\/car-wars-adds-valuable-data-points-to-tracking-line-summary-report\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/carwars.com\/main\/resources\/car-wars-adds-valuable-data-points-to-tracking-line-summary-report\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/carwars.com\/main\/resources\/car-wars-adds-valuable-data-points-to-tracking-line-summary-report\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/carwars.com\/main\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Resources\",\"item\":\"https:\/\/carwars.com\/main\/resources\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Car Wars Adds Valuable Data Points to Tracking Line Summary Report\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/carwars.com\/main\/#website\",\"url\":\"https:\/\/carwars.com\/main\/\",\"name\":\"Automotive Phone Solutions | Car Wars\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/carwars.com\/main\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/carwars.com\/main\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/carwars.com\/main\/#organization\",\"name\":\"Automotive Phone Solutions | Car Wars\",\"url\":\"https:\/\/carwars.com\/main\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/carwars.com\/main\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/carwars.com\/main\/wp-content\/uploads\/2023\/12\/CarWars_logo.png\",\"contentUrl\":\"https:\/\/carwars.com\/main\/wp-content\/uploads\/2023\/12\/CarWars_logo.png\",\"width\":384,\"height\":74,\"caption\":\"Automotive Phone Solutions | Car Wars\"},\"image\":{\"@id\":\"https:\/\/carwars.com\/main\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Tracking Line Features: Unanswered & Not Connected Call Data","description":"Car Wars added two features to our Tracking Line summary: \"unanswered\" and \"reviewed\" calls. Learn more about the importance of call connection online.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/carwars.com\/main\/resources\/car-wars-adds-valuable-data-points-to-tracking-line-summary-report\/","og_locale":"en_US","og_type":"article","og_title":"Tracking Line Features: Unanswered & Not Connected Call Data","og_description":"Car Wars added two features to our Tracking Line summary: \"unanswered\" and \"reviewed\" calls. Learn more about the importance of call connection online.","og_url":"https:\/\/carwars.com\/main\/resources\/car-wars-adds-valuable-data-points-to-tracking-line-summary-report\/","og_site_name":"Automotive Phone Solutions | Car Wars","article_modified_time":"2025-11-05T20:27:59+00:00","og_image":[{"width":1080,"height":810,"url":"https:\/\/carwars.com\/main\/wp-content\/uploads\/2023\/03\/Tracking-Line-Summary-Report_Blog.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/carwars.com\/main\/resources\/car-wars-adds-valuable-data-points-to-tracking-line-summary-report\/","url":"https:\/\/carwars.com\/main\/resources\/car-wars-adds-valuable-data-points-to-tracking-line-summary-report\/","name":"Tracking Line Features: Unanswered & Not Connected Call Data","isPartOf":{"@id":"https:\/\/carwars.com\/main\/#website"},"datePublished":"2023-03-08T16:35:22+00:00","dateModified":"2025-11-05T20:27:59+00:00","description":"Car Wars added two features to our Tracking Line summary: \"unanswered\" and \"reviewed\" calls. Learn more about the importance of call connection online.","breadcrumb":{"@id":"https:\/\/carwars.com\/main\/resources\/car-wars-adds-valuable-data-points-to-tracking-line-summary-report\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/carwars.com\/main\/resources\/car-wars-adds-valuable-data-points-to-tracking-line-summary-report\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/carwars.com\/main\/resources\/car-wars-adds-valuable-data-points-to-tracking-line-summary-report\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/carwars.com\/main\/"},{"@type":"ListItem","position":2,"name":"Resources","item":"https:\/\/carwars.com\/main\/resources\/"},{"@type":"ListItem","position":3,"name":"Car Wars Adds Valuable Data Points to Tracking Line Summary Report"}]},{"@type":"WebSite","@id":"https:\/\/carwars.com\/main\/#website","url":"https:\/\/carwars.com\/main\/","name":"Automotive Phone Solutions | Car Wars","description":"","publisher":{"@id":"https:\/\/carwars.com\/main\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/carwars.com\/main\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/carwars.com\/main\/#organization","name":"Automotive Phone Solutions | Car Wars","url":"https:\/\/carwars.com\/main\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/carwars.com\/main\/#\/schema\/logo\/image\/","url":"https:\/\/carwars.com\/main\/wp-content\/uploads\/2023\/12\/CarWars_logo.png","contentUrl":"https:\/\/carwars.com\/main\/wp-content\/uploads\/2023\/12\/CarWars_logo.png","width":384,"height":74,"caption":"Automotive Phone Solutions | Car Wars"},"image":{"@id":"https:\/\/carwars.com\/main\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/carwars.com\/main\/wp-json\/wp\/v2\/resources\/5866"}],"collection":[{"href":"https:\/\/carwars.com\/main\/wp-json\/wp\/v2\/resources"}],"about":[{"href":"https:\/\/carwars.com\/main\/wp-json\/wp\/v2\/types\/resources"}],"version-history":[{"count":5,"href":"https:\/\/carwars.com\/main\/wp-json\/wp\/v2\/resources\/5866\/revisions"}],"predecessor-version":[{"id":5872,"href":"https:\/\/carwars.com\/main\/wp-json\/wp\/v2\/resources\/5866\/revisions\/5872"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/carwars.com\/main\/wp-json\/wp\/v2\/media\/11958"}],"wp:attachment":[{"href":"https:\/\/carwars.com\/main\/wp-json\/wp\/v2\/media?parent=5866"}],"wp:term":[{"taxonomy":"resource_categories","embeddable":true,"href":"https:\/\/carwars.com\/main\/wp-json\/wp\/v2\/resource_categories?post=5866"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}