{"id":6535,"date":"2025-01-23T18:47:58","date_gmt":"2025-01-23T18:47:58","guid":{"rendered":"https:\/\/carwars.com\/main\/?post_type=resources&#038;p=6535"},"modified":"2025-11-05T17:22:56","modified_gmt":"2025-11-05T17:22:56","slug":"4-ai-powered-tools-car-wars-is-showcasing-at-nada-2025-to-transform-phone-management","status":"publish","type":"resources","link":"https:\/\/carwars.com\/main\/resources\/4-ai-powered-tools-car-wars-is-showcasing-at-nada-2025-to-transform-phone-management\/","title":{"rendered":"4 AI-Powered Tools Car Wars is Showcasing at NADA 2025 to Transform Phone Management"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"6535\" class=\"elementor elementor-6535\" data-elementor-post-type=\"resources\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f5a50b5 e-flex e-con-boxed e-con e-parent\" data-id=\"f5a50b5\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-97cda36 elementor-widget elementor-widget-text-editor\" data-id=\"97cda36\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><i><span data-contrast=\"auto\">Are you excited for NADA 2025? <\/span><\/i><span data-contrast=\"auto\">The National Automobile Dealers Association Convention in New Orleans, Louisiana, is the \u201cBig Game\u201d of the automotive industry, and this year, Car Wars is set to take the field. Car Wars is a trusted partner for discerning dealerships in the automotive retail industry and is the premier provider of innovative AI-powered phone call management and call analytics. With over three decades of experience, Car Wars is the industry&#8217;s most innovative and robust phone solution, meticulously crafted by industry experts and dealer insiders. Car Wars brings deep industry knowledge to provide essential phone handling tools that help your team Own the Phone and dominate the market.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">This year, Car Wars is showcasing cutting-edge AI call management solutions. Highlighted below are some of the exciting AI advancements. Be sure to visit Booth 4001 for a demo of all Car Wars\u2019 innovative AI call management solutions.<\/span><\/p><div class=\"indent\"><h4><span class=\"number\">1<\/span> Cari AI Receptionist<\/h4><p><span class=\"TextRun SCXW200796759 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW200796759 BCX8\">Did you know the average hold time in 2024 was 3 minutes and 5 seconds? During that time, 31.8% of potential customers hung up while on hold. This is where Cari comes in. Car Wars&#8217; AI<\/span><span class=\"NormalTextRun SCXW200796759 BCX8\"> Recep<\/span><span class=\"NormalTextRun SCXW200796759 BCX8\">t<\/span><span class=\"NormalTextRun SCXW200796759 BCX8\">ionist<\/span><span class=\"NormalTextRun SCXW200796759 BCX8\"> helps your dealership<\/span><span class=\"NormalTextRun SCXW200796759 BCX8\"> reduce hold times and connect more calls to the correct sales or service rep; allowing your dealership to capitalize on <\/span><span class=\"NormalTextRun SCXW200796759 BCX8\">more calls and capitalize on more sales and service opportunities.<\/span><\/span><\/p><h4><span class=\"number\">2<\/span> Cari AI Scheduler<\/h4><p><span data-contrast=\"auto\">In addition to warm transferring callers left on hold, Cari AI Scheduler can schedule service appointments in up to 90 seconds.\u00a0 In addition to assisting your agents, Cari can set appointments outside of business hours, ensuring you don\u2019t miss out on valuable service appointments.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">If you would like to see Cari in action, visit Booth 4001, or preschedule your demo <\/span><a class=\"link\" href=\"https:\/\/carwars.com\/home\/a\/nada-2025\/?\"><span data-contrast=\"none\">here<\/span><\/a><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><h4><span class=\"number\">3<\/span> Mystery Shop Scorecard<\/h4><p><span class=\"TextRun SCXW146805706 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW146805706 BCX8\">Traditionally, managers would have to manually call their dealership or pay a Mystery Shopper to call 4 times a month to<\/span><span class=\"NormalTextRun SCXW146805706 BCX8\"> gain insights into how well their agents handle the phone. Unfortunately, this method does not paint a full picture of how well your agents manage the phone. <\/span><span class=\"NormalTextRun SCXW146805706 BCX8\">This is where Car Wars&#8217; AI-powered Mystery Shop Scorecard comes in.<\/span><\/span><span class=\"LineBreakBlob BlobObject DragDrop SCXW146805706 BCX8\"><span class=\"SCXW146805706 BCX8\">\u00a0<\/span><br class=\"SCXW146805706 BCX8\" \/><\/span><span class=\"TextRun SCXW146805706 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW146805706 BCX8\">Mystery Shop Scorecard automatically evaluates each unique call and provides your managers with a graded rubric after every <\/span><span class=\"NormalTextRun SCXW146805706 BCX8\">sales<\/span> <span class=\"NormalTextRun SCXW146805706 BCX8\">call. It offers <\/span><span class=\"NormalTextRun SCXW146805706 BCX8\">objective<\/span><span class=\"NormalTextRun SCXW146805706 BCX8\">, yes-or-no answers giv<\/span><span class=\"NormalTextRun SCXW146805706 BCX8\">ing<\/span><span class=\"NormalTextRun SCXW146805706 BCX8\"> your staff continuous feedback <\/span><span class=\"NormalTextRun SCXW146805706 BCX8\">to <\/span><span class=\"NormalTextRun SCXW146805706 BCX8\">help them <\/span><span class=\"NormalTextRun SCXW146805706 BCX8\">improve without<\/span><span class=\"NormalTextRun SCXW146805706 BCX8\"> direct feedback from a manager.<\/span><\/span><\/p><h4><span class=\"number\">4<\/span> AI Call Coaching<\/h4><p><span class=\"TextRun SCXW247393578 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW247393578 BCX8\">In the past, managers had to listen in on agent calls to provide coaching on phone skills that would improve call outcomes. This process is tedious and limited by the number of calls a manager can review. AI streamlines this process by offering phone skills coaching to staff after every call. With AI-powered call coaching, agents receive actionable suggestions on how to request and book more appointments, helping them improve continuously.<\/span><\/span><\/p><\/div><p><span class=\"TextRun SCXW14643902 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW14643902 BCX8\">Car Wars is<\/span><span class=\"NormalTextRun SCXW14643902 BCX8\"> excited to see you at NADA and share <\/span><span class=\"NormalTextRun SCXW14643902 BCX8\">the <\/span><span class=\"NormalTextRun SCXW14643902 BCX8\">AI solutions primed to revolutionize the auto<\/span><span class=\"NormalTextRun SCXW14643902 BCX8\">motive<\/span><span class=\"NormalTextRun SCXW14643902 BCX8\"> industry. <\/span><span class=\"NormalTextRun SCXW14643902 BCX8\">Don\u2019t<\/span><span class=\"NormalTextRun SCXW14643902 BCX8\"> miss all the fun events Car Wars has planned for NADA 2025<\/span><span class=\"NormalTextRun SCXW14643902 BCX8\">!<\/span><span class=\"NormalTextRun SCXW14643902 BCX8\">\u00a0 <\/span><span class=\"NormalTextRun SCXW14643902 BCX8\">Start your day <\/span><span class=\"NormalTextRun SCXW14643902 BCX8\">by grabbing a mimosa from<\/span> <span class=\"NormalTextRun SCXW14643902 BCX8\">our mimosa bar<\/span><span class=\"NormalTextRun SCXW14643902 BCX8\"> a<\/span><span class=\"NormalTextRun SCXW14643902 BCX8\">nd enjoy <\/span><span class=\"NormalTextRun SCXW14643902 BCX8\">fun <\/span><span class=\"NormalTextRun SCXW14643902 BCX8\">games at<\/span> <span class=\"NormalTextRun SCXW14643902 BCX8\">booth<\/span><span class=\"NormalTextRun SCXW14643902 BCX8\"> 4001<\/span><span class=\"NormalTextRun SCXW14643902 BCX8\">. <\/span><span class=\"NormalTextRun SCXW14643902 BCX8\">Car Wars <\/span><span class=\"NormalTextRun SCXW14643902 BCX8\">will also host dealer panels and <\/span><span class=\"NormalTextRun SCXW14643902 BCX8\">product <\/span><span class=\"NormalTextRun SCXW14643902 BCX8\">walkthroughs throughout the day, teaching your dealership how to gain a competitive edge.<\/span><\/span><\/p><p><span class=\"TextRun SCXW229535228 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW229535228 BCX8\">\u00a0<\/span><\/span><span class=\"TextRun SCXW229535228 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun CommentStart CommentHighlightPipeClicked CommentHighlightClicked SCXW229535228 BCX8\">Check out our full schedule below:<\/span><\/span><\/p><p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-6548 size-full\" src=\"https:\/\/carwars.com\/main\/wp-content\/uploads\/2025\/01\/NADA-agenda-scaled.jpg\" alt=\"\" width=\"1699\" height=\"2560\" srcset=\"https:\/\/carwars.com\/main\/wp-content\/uploads\/2025\/01\/NADA-agenda-scaled.jpg 1699w, https:\/\/carwars.com\/main\/wp-content\/uploads\/2025\/01\/NADA-agenda-199x300.jpg 199w, https:\/\/carwars.com\/main\/wp-content\/uploads\/2025\/01\/NADA-agenda-680x1024.jpg 680w, https:\/\/carwars.com\/main\/wp-content\/uploads\/2025\/01\/NADA-agenda-768x1157.jpg 768w, https:\/\/carwars.com\/main\/wp-content\/uploads\/2025\/01\/NADA-agenda-1020x1536.jpg 1020w, https:\/\/carwars.com\/main\/wp-content\/uploads\/2025\/01\/NADA-agenda-1359x2048.jpg 1359w\" sizes=\"auto, (max-width: 1699px) 100vw, 1699px\" \/><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Discover how Car Wars is transforming phone management at NADA 2025 with AI-powered tools like Cari AI, Mystery Shop Scorecard, and Call Coaching to boost dealership phone efficiency.<\/p>\n","protected":false},"featured_media":11925,"template":"","resource_categories":[82],"class_list":["post-6535","resources","type-resources","status-publish","has-post-thumbnail","hentry","resource_categories-blog"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.0 - 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