{"id":6560,"date":"2025-01-30T17:30:09","date_gmt":"2025-01-30T17:30:09","guid":{"rendered":"https:\/\/carwars.com\/main\/?post_type=resources&#038;p=6560"},"modified":"2025-11-05T17:20:09","modified_gmt":"2025-11-05T17:20:09","slug":"unlock-the-future-of-call-management-with-the-release-of-cari-phone-assist-faqs","status":"publish","type":"resources","link":"https:\/\/carwars.com\/main\/resources\/unlock-the-future-of-call-management-with-the-release-of-cari-phone-assist-faqs\/","title":{"rendered":"Unlock the Future of Call Management with the Release of Cari Phone Assist + FAQs"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"6560\" class=\"elementor elementor-6560\" data-elementor-post-type=\"resources\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f5a50b5 e-flex e-con-boxed e-con e-parent\" data-id=\"f5a50b5\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-97cda36 elementor-widget elementor-widget-text-editor\" data-id=\"97cda36\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW55144269 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW55144269 BCX8\">Car Wars is thrilled to introduce Cari Phone Assist, the <\/span><span class=\"NormalTextRun SCXW55144269 BCX8\">cutting-edge<\/span><span class=\"NormalTextRun SCXW55144269 BCX8\"> AI-powered assistant here to revolutionize how dealerships manage phone calls and service appointment scheduling. Cari (CRISP Agent Responding Intelligently)<\/span><span class=\"NormalTextRun SCXW55144269 BCX8\"> is an AI receptionist and AI scheduler<\/span><span class=\"NormalTextRun SCXW55144269 BCX8\"> stand<\/span><span class=\"NormalTextRun SCXW55144269 BCX8\">ing <\/span><span class=\"NormalTextRun SCXW55144269 BCX8\">apart for three big reasons:<\/span><\/span><\/p><div class=\"indent\"><h5><span class=\"number\">1<\/span> <span class=\"TextRun SCXW253380059 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW253380059 BCX8\">Native Reporting in Car Wars<\/span><\/span><\/h5><p><span class=\"TextRun SCXW253380059 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW253380059 BCX8\">Track ROI improvement seamlessly with actionable insights and detailed metrics.<\/span><\/span><\/p><h5><span class=\"number\">2<\/span> <span class=\"TextRun SCXW39524926 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW39524926 BCX8\">Warm Transfers with Context<\/span><\/span><\/h5><p><span class=\"NormalTextRun SCXW39524926 BCX8\">Every call is handed off with full details<\/span><span class=\"NormalTextRun SCXW39524926 BCX8\"> provided to <\/span><span class=\"NormalTextRun SCXW39524926 BCX8\">agents<\/span><span class=\"NormalTextRun SCXW39524926 BCX8\">, so no customer needs to repeat themselves<\/span><span class=\"NormalTextRun SCXW39524926 BCX8\"> and callers <\/span><span class=\"NormalTextRun SCXW39524926 BCX8\">don\u2019t<\/span><span class=\"NormalTextRun SCXW39524926 BCX8\"> get stranded in voicemail<\/span><span class=\"NormalTextRun SCXW39524926 BCX8\">.<\/span><\/p><h5><span class=\"number\">3<\/span> <span class=\"NormalTextRun SCXW107130104 BCX8\">Three Decades of <\/span><span class=\"NormalTextRun SCXW107130104 BCX8\">Automotive <\/span><span class=\"NormalTextRun SCXW107130104 BCX8\">Expertise<\/span><\/h5><p><span class=\"NormalTextRun SCXW107130104 BCX8\">Cari is built on 30 years of<\/span><span class=\"NormalTextRun SCXW107130104 BCX8\"> automotive<\/span><span class=\"NormalTextRun SCXW107130104 BCX8\"> experience and a database of<\/span> <span class=\"NormalTextRun SCXW107130104 BCX8\">hundreds of <\/span><span class=\"NormalTextRun SCXW107130104 BCX8\">millions of calls, making her smarter and more effective than the competition.<\/span><\/p><h4><span class=\"TextRun SCXW33300463 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW33300463 BCX8\">Cari <\/span><span class=\"NormalTextRun SCXW33300463 BCX8\">AI R<\/span><span class=\"NormalTextRun SCXW33300463 BCX8\">eceptionist<\/span><\/span><\/h4><p><span data-contrast=\"auto\">As an AI receptionist, Cari supports all dealership departments by identifying the purpose of incoming calls and routing them to the appropriate team member. Whether it\u2019s sales, parts, or finance, Cari ensures customers are directed to the right place without delays. Cari also eliminates the long customer hold time, ensuring a seamless and efficient experience. Cari AI Receptionist will<\/span><b><span data-contrast=\"auto\"> boost dealer&#8217;s Connect rate from the average 65.23% in 2024<\/span><\/b><span data-contrast=\"auto\">.<\/span><\/p><p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-6568 size-full\" src=\"https:\/\/carwars.com\/main\/wp-content\/uploads\/2025\/01\/Cari-Phone-Assist_Warm-Transfer.png\" alt=\"\" width=\"3591\" height=\"1125\" srcset=\"https:\/\/carwars.com\/main\/wp-content\/uploads\/2025\/01\/Cari-Phone-Assist_Warm-Transfer.png 3591w, https:\/\/carwars.com\/main\/wp-content\/uploads\/2025\/01\/Cari-Phone-Assist_Warm-Transfer-300x94.png 300w, https:\/\/carwars.com\/main\/wp-content\/uploads\/2025\/01\/Cari-Phone-Assist_Warm-Transfer-1024x321.png 1024w, https:\/\/carwars.com\/main\/wp-content\/uploads\/2025\/01\/Cari-Phone-Assist_Warm-Transfer-768x241.png 768w, https:\/\/carwars.com\/main\/wp-content\/uploads\/2025\/01\/Cari-Phone-Assist_Warm-Transfer-1536x481.png 1536w, https:\/\/carwars.com\/main\/wp-content\/uploads\/2025\/01\/Cari-Phone-Assist_Warm-Transfer-2048x642.png 2048w\" sizes=\"auto, (max-width: 3591px) 100vw, 3591px\" \/><\/p><p><span data-contrast=\"auto\">Cari AI Receptionist also excels at warm transfers by not only ensuring connection to the appropriate team member but also providing full context about the caller. This includes details such as the purpose of the call, any prior interactions, and specific needs or concerns the caller may have already shared. This ensures your team is equipped with the information they need to assist the caller efficiently, eliminating the frustration of repetition and creating a seamless, professional experience for your customers. Cari AI Receptionist also:<\/span><\/p><ul><li data-leveltext=\"-\" data-font=\"Aptos\" data-listid=\"3\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Aptos&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;-&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Provides 24\/7 Coverage Including Holidays, After Hours, and Weather Inclement<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li><\/ul><ul><li data-leveltext=\"-\" data-font=\"Aptos\" data-listid=\"3\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Aptos&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;-&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"none\">Welcomes Callers with Personalized Messages Tailored to Dealership\u2019s Brand<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li><\/ul><ul><li data-leveltext=\"-\" data-font=\"Aptos\" data-listid=\"3\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Aptos&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;-&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"none\">Easily Positioned Anywhere Within Your Routing to Fit Your Dealership\u2019s Unique Call Flow Needs with Dynamic Custom Routing<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li><\/ul><ul><li data-leveltext=\"-\" data-font=\"Aptos\" data-listid=\"3\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Aptos&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;-&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"4\" data-aria-level=\"1\"><span data-contrast=\"none\">Ties Into Car Wars Reporting &amp; Alerts<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li><\/ul><h4><span class=\"TextRun SCXW33300463 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW33300463 BCX8\">Cari <\/span><span class=\"NormalTextRun SCXW33300463 BCX8\">AI Scheduler<\/span><\/span><\/h4><p><span class=\"TextRun SCXW122338294 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW122338294 BCX8\">Cari\u2019s advanced AI is designed to handle service appointment scheduling with precision and ease. Customers can book their appointments quickly, with the process taking as little as 2 minutes on average \u2013 2 and a half minutes shorter than the average service booking call time in 2024 \u2013<\/span><\/span><strong><span class=\"TextRun SCXW122338294 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW122338294 BCX8\"> saving over <\/span><span class=\"NormalTextRun SCXW122338294 BCX8\">200,000 hours<\/span><span class=\"NormalTextRun SCXW122338294 BCX8\"> spent on the phone<\/span><\/span><\/strong><span class=\"TextRun SCXW122338294 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW122338294 BCX8\"><strong>.<\/strong> By minimizing the average <\/span><span class=\"NormalTextRun CommentStart SCXW122338294 BCX8\">3-minute and 5-second hold time and streamlining scheduling, Cari helps <\/span><span class=\"NormalTextRun SCXW122338294 BCX8\">eliminate<\/span><span class=\"NormalTextRun SCXW122338294 BCX8\"> bottlenecks and improve customer satisfaction. With 24\/7 appointment scheduling, your dealership can ensure your<\/span><span class=\"NormalTextRun SCXW122338294 BCX8\"> service bays are always full. Cari AI Scheduler also:<\/span><\/span><\/p><ul><li data-leveltext=\"-\" data-font=\"Aptos\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Aptos&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;-&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Manages Call Handling for Existing Appointments<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li><\/ul><ul><li data-leveltext=\"-\" data-font=\"Aptos\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Aptos&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;-&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"none\">Utilizes DMS Integration to Book Service Appointments<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li><\/ul><ul><li data-leveltext=\"-\" data-font=\"Aptos\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Aptos&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;-&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"none\">Instantly Routes Dissatisfied Customers to a Live Representative<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:720,&quot;335559737&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:279,&quot;335559991&quot;:360}\">\u00a0<\/span><\/li><\/ul><ul><li data-leveltext=\"-\" data-font=\"Aptos\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Aptos&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;-&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"4\" data-aria-level=\"1\"><span data-contrast=\"none\">Has a Detailed Dashboard Showing Appointments Booked, Time Saved, And Call Outcomes Where Cari Assisted or Booked an Appointment<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559737&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:279}\">\u00a0<\/span><\/li><\/ul><ul><li data-leveltext=\"-\" data-font=\"Aptos\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Aptos&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;-&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"5\" data-aria-level=\"1\"><span data-contrast=\"none\">Supports a Multi-Lane Service Drive<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559737&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:279}\">\u00a0<\/span><\/li><\/ul><ul><li data-leveltext=\"-\" data-font=\"Aptos\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Aptos&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;-&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"6\" data-aria-level=\"1\"><span data-contrast=\"none\">Uses Dealership-Specific Opcode Booking for Precision<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559737&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:279}\">\u00a0<\/span><\/li><li data-leveltext=\"-\" data-font=\"Aptos\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Aptos&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;-&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"7\" data-aria-level=\"1\"><span data-contrast=\"none\">Books In Accordance to Advisors Schedule<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559737&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:279}\">\u00a0<\/span><\/li><\/ul><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-16501bf elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"16501bf\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-adaf9de e-flex e-con-boxed e-con e-parent\" data-id=\"adaf9de\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-03d8f3f elementor-widget elementor-widget-text-editor\" data-id=\"03d8f3f\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h4><span class=\"TextRun SCXW106892574 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW106892574 BCX8\">FAQs About Cari Phone Assist<\/span><\/span><\/h4><p><b><i><span data-contrast=\"none\">Can Cari Phone Assist integrate with our existing systems?<\/span><\/i><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"none\">Cari continues to add integrations dealership CRMs and DMS systems to ensure all customer interactions are logged and accessible.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><b><i><span data-contrast=\"none\">How does Cari Phone Assist benefit our staff?<\/span><\/i><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"none\">Cari reduces the workload by handling repetitive tasks like call routing and appointment scheduling, allowing your team to focus on high-value activities. When Cari transfers a call to your staff, she gives context of the caller and what they&#8217;re calling about.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><b><i><span data-contrast=\"none\">Will Cari replace my staff?\u00a0<\/span><\/i><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"none\">No, Cari is built to assist your staff, not replace them. Cari enhances productivity, leaving your team to focus on what they do best.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><b><i><span data-contrast=\"none\">What kind of reporting and analytics does Cari offer?<\/span><\/i><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"none\">Cari provides access to a comprehensive reporting dashboard within Car Wars which allows for advanced ROI reporting. This dashboard allows you to evaluate Cari\u2019s performance alongside your dealership\u2019s overall phone metrics, offering valuable insights into call management and scheduling efficiency. Additionally, Cari\u2019s activity is transparently logged in the Tracking Line Summary Report and Staff Activity Report, allowing dealerships to view how many calls Cari has handled, the outcomes of those calls, and how her performance compares with other agents.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><b><i><span data-contrast=\"none\">How long does it take to set up Cari Phone Assist?<\/span><\/i><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"none\">Cari is designed for quick and simple configuration. For Cari AI Receptionist, set up can be completed within a day once extension and tracking line data is provided. For Cari AI Scheduler, once the integration is completed from the DMS, the remaining setup only takes a few minutes. Our team provides support throughout the setup process to ensure a smooth transition with minimal disruption to your operations.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}\">\u00a0<\/span><\/p><p><b><i><span data-contrast=\"none\">How does Cari ensure a positive customer experience?<\/span><\/i><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"none\">Cari minimizes wait times, directs customers accurately, and is available 24\/7, creating a seamless and satisfying experience for your customers. Cari also quickly transfers calls to a real person, when necessary, with a warm transfer backed with context so the caller does not need to repeat information.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><b><i><span data-contrast=\"auto\">What happens when Cari gets asked a complex question that she does not know the answer to?\u00a0<\/span><\/i><\/b><b><i><span data-contrast=\"auto\">\u00a0<\/span><\/i><\/b><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Cari is trained to escalate complex calls and frustrated customers to a real human. Customers can also hit \u201c0\u201d or ask Cari to speak with someone at the dealership.\u00a0\u00a0\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p><p><b><i><span data-contrast=\"none\">How does Cari handle personal information, privacy, and sensitive details?<\/span><\/i><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"none\">Cari follows state laws and regulations when recording calls, and only authorized individuals have access to the recordings. She does not store personal information but instead uses dealership data on file to assist customers. complying with industry standards to safeguard sensitive information.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><b><i><span data-contrast=\"auto\">Can Cari help with billing issues, quotes, technical support, or order tracking?<\/span><\/i><\/b><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Cari is primarily focused on call routing and scheduling but can route these types of calls to the appropriate department or team member.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p><p><b><i><span data-contrast=\"none\">What if the customer is not in DMS?\u00a0<\/span><\/i><\/b><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p><p><span data-contrast=\"none\">If they are not in the DMS, Cari will create the customer record.\u00a0\u00a0\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}\">\u00a0<\/span><\/p><p><b><i><span data-contrast=\"none\">Is Cari included in my Car Wars package?\u00a0\u00a0<\/span><\/i><\/b><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}\">\u00a0<\/span><\/p><p><span data-contrast=\"none\">Cari Phone Assist is available as an add-on to your Car Wars package. Contact your consultant to learn more.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}\">\u00a0<\/span><\/p><p><b><i><span data-contrast=\"none\">When will Cari Phone Assist become available?<\/span><\/i><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Cari Phone Assist is now available for dealerships. Contact us to learn more about how you can implement Cari in your operations.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><b><i><span data-contrast=\"auto\">Does Cari the Receptionist and Cari the Service Scheduler come as a bundle?\u00a0\u00a0<\/span><\/i><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">No, Cari the receptionist and scheduler are sold separately.\u00a0\u00a0\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><b><i><span data-contrast=\"auto\">Can I use co-op funds? <\/span><\/i><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Yes, co-op funds may be available through your Car Wars invoice depending on your OEM&#8217;s program. Consult your Car Wars representative to confirm eligibility.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><b><i><span data-contrast=\"none\">How can we get started with Cari Phone Assist?<\/span><\/i><\/b><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Schedule time with a Car Wars expert to learn more about Cari\u2019s capabilities and get started. Visit <\/span><a class=\"link\" href=\"https:\/\/www.carwars.com\/home\/a\/cari-phone-assist\/\"><span data-contrast=\"none\">https:\/\/www.carwars.com\/home\/a\/cari-phone-assist\/<\/span><\/a><span data-contrast=\"auto\"> to book your demo today.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Explore how Cari enhances dealerships with AI-driven scheduling and call handling. 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