The beginning of 2024 is the perfect time to look back and evaluate your dealership's phone processes. The phone is your biggest asset, and, without proper management, you could be letting your best Sales opportunities fall through the cracks and missing out on high-dollar Service opportunities.

In January of 2024, Car Wars experts researched the phone performance of nearly 3,000 automotive dealerships from 2020 to 2023. Through our study, we have captured data that further verifies the importance of the phone at your dealership. Learn data-backed tactics and eye-catching industry trends from 2023 to help your dealership capture more phone leads and further your success in 2024.