News
Everything Just Changed for Automotive Call Tracking
To help dealers truly Own The Phone, Car Wars just released dozens of new AI tools and moved away from add-ons. Now, every feature comes standard: Sales, Service, AI.

Dallas, TX (PRWEB) SEPTEMBER 05, 2018 -- Car Wars has just raised the bar by unleashing all of their features standard in one package. Clients will now be provided with Car Wars' entire suite of features, no more holding back. It is everything your dealership needs to be CRISP on every call.

  • Help customers, quicker: dynamic customer recognition, most qualified routing, relevant caller info on live calls and CDK DMS dip for service info

  • Do more with existing opportunities: Missed Opportunity Alerts, Caller Sentiment Detection, texting, sensitive information removal and keyword detection and Search

  • Gain comprehensive insight: CRISP Reporting, voice recognition, caller gender detection, foreign language translation, voicemail transcription and call recaps

  • Actively improve phone performance: Call Box, Daily Agent Stats Report, Car Wars Edge, listen in to Live Call, Agent Talk Time Analysis and facial expression detection

“This changes everything,” said Mike Haeg, Car Wars' Vice President of Automotive. “With human reviews, AI and CRISP metrics, Car Wars helps help Sales and Service departments respond to customers quicker, gain insight, capitalize on opportunities and actively improve phone performance. Get ready to provide an all-inclusive phone experience -- it's time to unleash your dealership's potential.”

Now, Sales and Service departments have everything necessary to help them Own The Phone. No more excuses and no more lost revenue. Increase your bottom line with Car Wars.

Are you ready? We can't wait to see the success you have with Car Wars.

About Car Wars

Car Wars is the trusted partner for discerning dealerships in the Automotive Retail Industry, offering premium call tracking, texting, and phone solutions. With over three decades of experience, Car Wars is the industry's most innovative and robust phone solution, meticulously crafted by industry experts and dealer insiders. Car Wars brings deep industry knowledge to provide essential phone handling tools for your team to 'Own the Phone' and dominate the market.

Backed by cutting-edge technology and unwavering dedication to customer success, Car Wars goes beyond the ordinary to help dealers achieve optimal call and text outcomes. With unparalleled CRM integrations, actionable insights and hands-on support, dealerships are able to unlock their full potential and strengthen customer relationships.

Join the automotive retail revolution with Car Wars.

Questions or want to learn more? Contact us at [email protected].

Car Wars and Dealer eProcess Announce a Powerful New Partnership

Dallas, TX | December 27, 2022— Car Wars, the leading expert in automotive phone handling technology, and Dealer eProcess, one of the top technologically superior website and digital marketing solutions business, have teamed up to provide their dealers with a streamlined and simplified call tracking process that identifies true marketing ROI.

Moving forward, Dealer eProcess clients who leverage the platform’s powerful website and digital marketing efforts will receive the benefits of Car Wars’ tracking lines. With Car Wars’ advanced call tracking and analysis, every single call will provide clients full transparency into what is driving customers to their dealership. To top it off, Car Wars can provide clients dynamic number insertion (DNI) to fully enhance Dealer eProcess’ cutting-edge marketing technology. This data-backed insight collected by Car Wars will seamlessly integrate into the client’s dashboard without any extra steps on their end.

What are the benefits of this partnership?

The opportunity for this partnership came from Car Wars and Dealer eProcess sharing mutual clients in the industry and their commitment to enhancing the user experience.

“Joe and I have had mutual respect for each other’s business for a long time, so we decided to team up and provide dealers with the best-in-class call tracking, as well as show results for Dealer eProcess’ websites and digital marketing campaigns,” Car Wars’ Chief Revenue Officer, Cassie Broemmer, said.

Both businesses understand dealers want to know what digital marketing efforts drive Sales and Service opportunities. Car Wars’ capabilities with call metrics combined with Dealer eProcess’ expertise in digital marketing provide full transparency on actionable data.

“Our dealers turned to us when they needed high-converting websites and performance-driven digital marketing efforts,” said Dealer eProcess Founder and CEO, Joe Gillespie. “As OEM programs continue to expand and have higher requirements, Car Wars seemed like a natural fit to partner with. We’re excited to show dealers how our commitment with Car Wars will provide a seamless yet powerful integration of both our services and technology.”

To learn more about how Car Wars and Dealer eProcess arm dealers with the tools they need to increase Sales and Service opportunities and drive revenue, visit each of their websites www.carwars.com and www.dealereprocess.com.

About Dealer eProcess

Dealer eProcess is the industry leader in automotive websites and digital marketing. Dealer eProcess has won dozens of awards and is recognized by the experts as the most technologically-superior website and digital marketing solution for automotive dealers. Along with being a recognized leader in and award-winner, Dealer eProcess has also partnered with the best in the business to offer their dealers the most complete digital solution available. Dealer eProcess is a Google Premier Partner, Yahoo/Bing Select Partner, a Reynolds & Reynolds certified provider, and has partnered with numerous other industry-leading solutions. Dealer eProcess is headquartered just outside of Chicago, IL, and has offices in Washington and Arizona. You can learn more about Dealer eProcess on their website: www.dealereprocess.com