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Resources
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ROI Calculator: What's the Phone Costing Your Dealership?
3 End-of-Year Service Benefits to Share with Customers
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Master Customer Retention and Follow-Up in Your Service Department with 3 Simple Strategies
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5 Simple Tactics to Master Declined Service Follow-Ups
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The Top 5 Call Connection Trends Affecting Your Dealership's Bottom Line
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4 Ways AI Ensures Your Best Leads Aren't Left in the Dark
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Under the Hood: Why the Phone is Sullivan Automotive Group's Most Powerful Tool
4 Tips on Delivering Top Customer Experiences in Service
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5 Service Phone Trends that Stand Out Halfway Through 2022
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5 Ways to Leverage the Phone to Help Overcome the Inventory Shortage
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How To Turn Your Service Department into the Ultimate Trade-In Resource
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4 Reasons Car Wars Will Help You Maximize Your CRM's Potential
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Make the Most of May: 3 Moves to Improve Call Connection
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The 5 Soft Phone Skills Changing the Game for Dealers
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The 6 Must-Know Automotive Phone Trends of 2021
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The 5 Best Practices for Delivering Status Updates in Service
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How the Rise in Service Departments Impacts the Phone
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How the Industry 10DLC Initiative Affects Texting Your Customers
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7 Types of Service Calls to Enhance Your Customer Experience
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The 4 Phone Techniques Top Service Departments Use to Improve CSI and Capture More Revenue
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How to Combat Inbound & Outbound Spam at Your Dealership
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The 6 Defining Automotive Phone Trends of 2020
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Three Reasons Dealers Are Pairing Car Wars Call Tracking with Our Cloud Phone System
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Why Dealers are Making the Shift Towards Individual Agent Tracking Lines
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Spam Call Best Practices
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Arm Yourself With a Better Phone System
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Multimedia Texting Capabilities for Enhanced Customer Communication
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Daily Checklist: 5 Steps to Own The Phone
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The Definitive Guide to Marketing Your Service Center
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The Cost of Doing Nothing: Service
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3 Tips to Improve CSI
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Hendrick Automotive Group Achieves Consistency at the Enterprise Level
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4 Phone Techniques Top Dealers Use
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Lithia Flagship Store Gives the Most Competitive Market a Run for its Money
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The Phone Still Reigns in the Digital Age
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Benefits of a Phone Bridge
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The Cost of Doing Nothing
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What is CRISP?
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Connect: CRISP Phone Skills
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Request & Invite: CRISP Phone Skills
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Set: CRISP Phone Skills
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Pursue: CRISP Phone Skills
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Stay CRISP
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How To: Setting Firm Appointments
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How To: Successful Outbound Calls
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How To: Warm Transfer for Service
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How To: Warm Transfer for Sales
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Inbound/Outbound Cheat Sheet
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Phone Skills Cheat Sheet
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Van Halen, Brown M&MS, Car Wars
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The 3 Ingredient Recipe For A Successful Centralized BDC