Resources
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Capitalizing on Organic Marketing & Trusting Your Data with Schomp Automotive
Watch this on-demand webinar hosted by Digital Dealer with George Lawton for actionable insights to elevate your dealership's marketing efforts and drive tangible results.
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The 4 Phone Metrics that Fuel Growth in Your Sales Department
Join Car Wars experts to ensure your dealership is prioritizing the right phone metrics.
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How AI is Redefining Dealership Phone Training
Explore the innovative integration of human expertise and AI to enhance agent phone training at your dealership.
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Dialing into Success: Conquer Your Dealership's Phone Ups in 20 Minutes by Leveraging AI
Check out this webinar to learn the way to conquer more phone ups with these AI-fueled tactics!
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5 Automotive Texting Strategies for Peak Efficiency in Communication
Watch Car Wars' Connor Van Hemert and DriveCentric's Lacy Donaldson as they unveil five proven strategies for maximizing efficiency and effectiveness in dealer text message communication.
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Two Phone Trends Keeping Dealers Up at Night
Discover two alarming phone trends keeping dealers up at night and practical tactics to resolve these gaps in phone performance.
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Industry-Leading Strategies:
5 Trends for Increased Sales Appointments
Watch this webinar to see Car Wars experts uncover the 5 industry trends for increased sales appointments.
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6 Phone Trends Top-Performing Dealers Are Leveraging for Success in 2024
Watch this highly anticipated webinar to discover the top 6 phone trends of 2023 and how to improve these metrics in 2024.
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20-Minute Dealer Executive Masterclass:
5 Critical Phone Handling Strategies to Implement in 2024
Join us for our 20-minute webinar for Dealer Executives to successfully harness the most powerful tool - the phone!
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Fireside Panel: Automotive Marketing Masterminds
Four of the most innovative minds in automotive marketing discuss the hottest topics in advertising, trends dealers need to capitalize on, and the importance of analyzing outcomes.
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Retaining Excellence in Fixed Ops: A Panel on Hiring, Coaching, and Motivating Staff
Join our industry experts as they discuss how you'll be able to hire, coach, and motivate your staff to help retain your top performers.
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4 Fixed Ops Processes that Produce High-Impact Outcomes
Tully Williams of The Niello Company shares crucial steps to fostering a Service Department that prioritizes transparency, puts customers first, and innovates for success.
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6 Call Routing Strategies to Revolutionize your Dealership
Are you tired of missed sales opportunities or frustrated customers hanging up on hold? Check out our webinar to learn more about call routing essentials!
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5 Key Indicators of a Declining CSI Score & How to Overcome Them
Discover the critical role the phone plays in optimizing your CSI score and actionable steps to improve your score immediately.
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Pivotal Steps Needed for a Successful Dealership Acquisition
Watch this on-demand webinar to uncover five key strategies to implement when acquiring a new dealership.
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A Dealer's Ultimate Guide to Improving Customer Experience with AI
In this on-demand webinar, Judson and Clint explore the complexities of AI and how it can be used to improve the customer experience at your dealership!
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3 Ways AI is Changing the Game in Automotive Marketing
In this on-demand webinar, Alyssa and Tanner will explore the complexities of AI and how it can be a powerful tool to integrate into your marketing efforts!
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4 Ways to Gain a Competitive Edge in Sales and Service with AI
In this on-demand webinar, Curtis and Jackson will explore the complexities of AI and how it can be used as a competitive advantage for
your dealership!
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Unleash the Power of GA4: Drive Marketing and Phone Conversion Success Through Website Calls
In this on-demand webinar, Connor and Matt will discuss the game-changing impact of Dynamic Number Insertion (DNI) with Website Calls.
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Driving Growth with GA4: Fuel Your Dealership's Bottom Line & Phone Management Processes
In this webinar, Curtis and Sammy delve into the intricacies of GA4, explore what's new and take a deep dive into what customized reporting is available for dealers.
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Why Your Fixed Ops Phone Calls Fail to Convert
Join Bob Williams of Gee Automotive as he discusses how to resolve common challenges
in converting Fixed Ops callers.
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Expert Panel: Mastering Call Conversions and the Introduction of GA4
Watch this webinar to learn why enhanced call conversion data is critical in determining the success of a marketing campaign and what you need to know about the introduction of GA4.
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6 Data-Backed Strategies to Solve the Mystery of Unconnected Calls
In this on-demand webinar, Curtis and Jackson will unmask the truth behind why valuable calls aren't connecting at your dealership, backed by dealer trends!
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5 Reasons Your Dealership Could Be Missing the Mark On Outbound Calls
In this on-demand webinar, Connor and Brady dive into the intricacies of outbound phone handling and explore data-driven tactics for improved outbound efforts. Plus, they provide outbound word tracks!
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Building Tech Stacks that Optimize Marketing AND Your Bottom Line
In this on-demand webinar, Colby Joyner of Cavender Automotive Group sits down with Car Wars' Jennifer Carroll and Curtis Batsel to discuss the importance of building an efficient technology stack.
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How Feldman Automotive Evolves for Excellence in Customer Communication
In this webinar, "Big" Al Gillespie sits down with Car Wars' Cassie Broemmer to discuss the key shifts he's seen in consumer behavior during his career in automotive, and why it's critical to stay ahead of the curve in customer communication.
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Proven Word Tracks to Get Your Toughest Customers into the Dealership
In this on-demand webinar, Ryan Pitz and Connor Van Hemert, our training experts, answer all of your questions on how to handle tough conversations and objections with potential buyers over the phone.
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Staff Retention 101: Developing, Training, and Incentivizing Your Team
In this webinar, consulting experts Jennifer Carroll and Barbie Brand discuss one of the biggest challenges across the industry — staff retention. They provide actionable steps to help develop your staff and reducing churn.
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Proven Strategies to Overcome Inventory Shortages in 2023
In this webinar, industry experts Jordan Patterson and Clint Byers discuss one of the biggest challenges across the industry — inventory. They present new tactics we've seen successfully used by top dealers.
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5 Notorious Mistakes Your Sales & Service Teams Make in Outbound Phone Handling
In this on-demand panel hosted by Jeff Serra and joined by other Car Wars experts, learn how to leverage the phone to increase call conversion rates and strengthen outbound phone handling across your dealership.
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Back to Basics: High-Performing Dealers Focus on the Fundamentals
In this webinar, Brandon Bingham, General Manager and Partner at Arrowhead BMW, joins Car Wars' Cassie Broemmer for an exclusive interview to discuss going back to the fundamentals in the automotive market.
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The Key to Building a High-Performing Business Development Center
In this on-demand webinar, Jacob Berry, the Director of Contact Center at RumbleOn, joins Car Wars' Jeff Serra and Barbie Brand to share his key to developing a high-performing BDC or Contact Center.
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Fixed Ops Strategy: Why Dealers Must Seize Service Opportunities
In this webinar, Scott Skougard of The Sullivan Auto Group — Lithia Motors joins Car Wars' Cassie Broemmer to share the strategies and tools he's seen as most successful in driving long-term success for dealerships.
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How to Overcome Inventory Shortages by Leveraging the Phone
In this webinar, Car Wars' Jordan Patterson and Connor Van Hemert discuss how the inventory shortage has affected dealers, and creative ways dealers are overcoming the challenge through phone management strategies.
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Car Wars Battle Tactics: 8 Strategies to Achieve Victory on the Phone
In this webinar, Car Wars' Clint Byers and Curtis Batsel uncover hidden strategies to assist every agent in being effective on the phone to achieve victory during the sales cycle.
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Trends and Tactics: Turn Your Sales Agents Into Phone Experts
In this webinar, Car Wars' Jordan Patterson and Ryan Pitz reveal five critical automotive phone trends based on newly released industry-wide data and suggest best practices that will help your store rise above the competition.
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How to Create Directors of First Impressions Among Your Staff in 2022
In this on-demand webinar, Car Wars' Ryan Pitz shares how to help every agent efficiently get up to speed to handle phone ups.
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Why Poor Phone Processes are Sabotaging Growth in Every Department
In this webinar, Car Wars' Cassie Broemmer and Capistrano Valley Toyota's Brendan Harrington take an in-depth look at how to properly leverage the phone in sales, parts, and service to achieve optimal outcomes for your dealership.
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Combating Spam: How to Win the Ongoing Battle Against Spam at Your Dealership
In this webinar, Car Wars' Matt Andrus and Lamont Toney uncover exactly what inbound and outbound spam are, why spam is on the rise and how your dealership can take immediate steps to prevent and reduce spam.
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The Rosen Way: How Customer Experience Shapes a Winning Business Model for Rosen Automotive
In this webinar, Rosen Automotive's President, Jeff Rosen, joins Car Wars' Clint Byers and Jordan Patterson to chat about his secret to creating a winning team and business model that prioritizes the customer.
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4 Steps to Managing Phone Leads
In this on-demand webinar, join Car Wars' Mike Haeg to learn the four important steps on how to manage your phone leads.
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Why Your Phone Process Might be Broken w/ Mike Haeg
In this podcast, Mike Haeg explores the difference between having phone skills and a phone management process, as well as the impact leveraging both could have on your sales outcomes.