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Resources
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Trends and Tactics: Turn Your Sales Agents Into Phone Experts
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How to Create Directors of First Impressions Among Your Staff in 2022
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The Soft Phone Skills That Make a Huge Impact on Your Dealership's Bottom Line
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Top 6 Phone Trends in Service: How to Thrive, Not Just Survive in Service Using the Phone
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Why Poor Phone Processes are Sabotaging Growth in Every Department
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The 4 Phone Handling Habits of Highly Effective Service Departments
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Combating Spam: How to Win the Ongoing Battle Against Spam at Your Dealership
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The Rosen Way: How Customer Experience Shapes a Winning Business Model for Rosen Automotive
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Why Top Dealerships in the Northeast Are Laser-Focused on Outbound Calling
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Connect: The #1 Phone Metric Dealers Need to Prioritize
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The Defining Automotive Phone Trends of 2020 & How to Take Action in 2021
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How to Leverage the Phone in Service to Amplify CSI and Revenue
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The 6 Areas Texas Dealers Are Dropping the Ball on the Phone
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Back to Basics: Phone Lead Management for High-Performing Dealerships
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In the Showroom: Q&A with Joe Tenaglia
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The Do's and Don'ts of Texting at Your Dealership
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In the Showroom: Q&A with Chris Detone
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Why So Many Dealerships Are Moving Phones to the Cloud
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4 Steps to Managing Phone Leads
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8 Ways to Get More Appointments From the Phone With VinSolutions
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Do More with What You Already Have: Own The Phone with Outbound Calling
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Handling Price Questions at Your Dealership
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How to Find Hidden Deals with Car Wars and VinSolutions' Phone Lead Integration
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Why Your Phone Process Might be Broken w/ Mike Haeg
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Phone Lead Management 101: Utilizing Car Wars and DealerSocket to Realize Hidden Opportunities
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Connection Plague: the #1 Reason You're Leaking Revenue
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4 Hacks to Capture More Revenue from the Phone