Textable, tracked lines that route and assign calls back to the individual agent.
Replaces outdated phone systems with the affordability and flexibility of the cloud.
Enforce accountability with outbound calls automatically logged and recorded the CRM.
Ensures every sales call gets automatically assigned in CRM through agent voice recognition and seamless CRM integrations with every major CRM provider.
Intelligently identifies where caller should be routed based on inbound and outbound call history.
Caller smartly routed based on the previous conversations or to most qualified agent based on booking performance metrics.
Email and text alerts for callers who didn't connect or didn't book an appointment.
Increase accountability and better manage your most important opportunities with our extensive integrations.
Use the CRISP methodology to measure performance based on connection and request rate, setting appointments, and outbound efforts.
Provides agents with data on their booking success in relation to each caller's gender.
Tie texts from your website lines to the referring source and campaign data that led to them.
Call recaps in a language you can understand.
Centralized interface that presents agents with relevant customer information, direct links to CRM records and easy-to-read conversation history.
Provides agents with data on their booking success in relation to each caller's gender.
Individual agent email with detailed data of the agent's phone performance from the previous day.
Tune into agents' live phone calls to provide quick and valuable feedback on their phone handling.
Talk time data allows agents to adjust speaking frequency and build rapport.