Cari Does It All

The Best Employee You'll Ever Hire
The artificial intelligence agent who analyzes every phone call and provides actionable data to improve staff phone performance.
Works 24/7 Works 24/7

She never takes a break, sick day, or vacation

Seamless Integration Seamless Integration

Built on existing tools

Machine Learning Machine Learning

She only gets smarter as she goes

Know What Happens on Every Call
Using AI-powered conversation analytics, Cari analyzes hundreds of data points over the phone to identify gaps in performance and hot opportunities. Now you'll be able to quickly and easily identify what occurred on each call, pinpoint quality leads, and improve conversion rates.
Voice
Recognition
Eliminates phone code dependency by identifying agents’ unique speech melody.
Gender Performance Stats
Provides agents with data on their booking success in relation to each caller’s gender.
Sentiment
Detection
Identifies potentially dissatisfied callers and alerts managers.
Talk Time
Analysis
Talk time data allows agents to adjust speaking frequency and build rapport.
Call Recaps
Get a quick summary why the customer called, vehicles discussed and if an appointment was set.
Foreign Language Translation
Call recaps in a language you can understand.
CRM Lead Assignment
Ensures every sales call gets assigned in CRM.
Live
Screen Pops
Displays caller information live, including history and access to the CRM record.
Car Wars
Edge
Rotates staff performance stats on your dealership’s TV screen.
Dynamic Customer Recognition
Intelligently identifies where caller should be routed based on inbound and outbound call history.
DMS Dip
If you’re using CDK, Cari dips into your DMS data to get you the caller’s name, next service appointment or open RO status.
Deep Link
to CRM
Links directly into customer records from a live call or call audio.

"I've easily been able to find active opportunities that have not been entered into our system; Cari has saved countless deals for our dealer group since we've started using it."

-Arianna Goodwin, BDC Manager at Asbury Automotive Group

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