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COMPETITION PLATFORM
"The Car Wars platform is awesome for the competitive spirit and ability to track and listen to calls for ongoing training. I would recommend it to any dealer trying to maximize phone calls and appointments. Car Wars has increased firm appointments and show rates; and it lets me know if customers are being called back."
-Nevin Foster, General Manager, Planet CDJR
Car Wars incentivizes dealerships to create a phone culture of accountability through friendly competition.
Dealerships across the nation compete in head-to head phone skill battles. Agents have the chance to earn points and make their way to the top of the Scoreboard by connecting callers, having outbound live conversations and booking firm appointments.
A study of hundreds of dealers shows that dealers engaging in the Car Wars battles request an appointment on 28% more calls and book 22% more firm appointments.
Dealers build a culture of phone accountability through Car Wars' gaming elements by:
- Easily monitoring phone performance day in and day out.
- Naturally incentivizing their team to practice top phone performance on every call.
- Providing easy and effective feedback down to the agent level.
- Creating friendly in-house competition.