5 Service Phone Trends that Stand Out Halfway Through 2022

At the halfway point in 2022, the boom in Service remains and dealers are looking for ways to improve their processes and be more efficient with the current surging market and keep Service sustained in the future.

In this highly anticipated data study, Car Wars provides the top phone trends of 2022 to date compiled from millions of phone calls across thousands of dealership partners. The resulting study presents the five service phone trends that stand out so far in 2022, shares specific data points to evaluate phone performance metrics, and offers effective recommendations to improve your phone handling and CSI for the remainder of 2022 and beyond.

In this in-depth study, you'll discover:

doneThe top 5 phone trends observed so far in 2022 after reviewing thousands of dealerships' phone metrics.
doneHow the phone can benefit the customer experience and keep customers coming back.
doneDetailed data to help make informed decisions on business processes.
doneActionable steps to achieve ongoing improvement to your phone handling.
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Managing the phones shouldn't be complicated or time consuming. Car Wars leverages human reviews, artificial intelligence and CRISP metrics to equip Sales and Service departments with everything they need to Own The Phone.