Car Wars’ CRISP Hero Award
Recognizing the Best in Phone Handling
We believe in recognizing excellence in phone handling within the automotive industry. The CRISP Hero Award is designed to celebrate those who go above and beyond in call management, providing exceptional customer service and representing their dealerships with honor on the phone.
CRISP is a simple but effective philosophy Car Wars created that includes all the essential elements of a successful phone regimen: Connect, Request/Invite, Set, and Pursue.
Connect
Request/Invite
Set
Pursue
This is more than just recognizing top performers; it’s about celebrating the hard work and dedication that goes into every customer interaction. Let’s cheer on our champions!
For any questions or more information, please email us at [email protected].
Nominate Your CRISP Hero Today!
How it Works
- Nominate: Any manager of an automotive dealership that is a Car Wars client can nominate a colleague who excels at phone handling. This includes individuals in Service, BDC, Sales, or any other department within the dealership.
- Vote: The voting process will be open for one week on social media starting on Monday, June 15th and ending on Sunday, June 21st. This allows the community to recognize and celebrate these top performers. We will be providing rank updates throughout the week on social media.
- Celebrate: At the end of the voting period, we will announce the winner. We will also award our CRISP Hero winner a $250 Amazon.com gift card and a custom CRISP Hero trophy.
*No purchase is necessary to win.
Details Required
- Your Name, Position, and Dealership
- Nominee’s Name, Position, Dealership, and Email
- Reason for Nomination (How are they CRISP? Share a specific success story!)
Key Dates
- Nomination Period: Monday, June 1st – Wednesday, June 10th
- Voting Period: Monday, June 15th – Sunday, June 21st
- Announcement of Winners: Monday, June 22nd
CRISP Hero Rules
- One nomination per person: Each nominator can only submit one nomination.
- Privacy: Stories shared should maintain the privacy of customers and other sensitive information. These will be shared publicly.
- Timeline: Ensure nominations are submitted within the specified period. Late entries will not be accepted.
- Eligibility: Only Car Wars clients are eligible for nomination.
Why Participate?
Nominating someone for the Car Wars’ CRISP Hero Award offers several benefits:
- Recognition: Highlight the exceptional phone handling skills of your team members.
- Exposure: Showcase your dealership’s commitment to excellent customer service.
- Community Engagement: Foster a sense of community and friendly competition within the automotive industry.
- Reward: The CRISP Hero gets both a monetary reward and recognition among peers.