Effective phone communication is now, more than ever, a game-changer when it comes to driving sales and growing your dealership’s revenue. With the right data-backed tools and insights, you can ensure your dealership is equipped with everything you need to conquer the call game.
Join Car Wars’ panel of industry experts to learn five proven strategies, backed by newly released data and insights, that will help you make every phone-up count. Discover how to convert more calls into showroom visits and close more deals by mastering the right techniques and training methods. You’ll walk away knowing how you can leverage the phone to increase call conversion rates and improve phone handling across your Sales Department.
Watch now to uncover:
- 5 data-backed strategies to master phone excellence in your Sales Department
- Tips to improve your agents' phone handling skills and appointment conversion rates
- Eye-catching phone skills insights from Mystery Shop Scorecard results across OEMs and states
- Expert advice on inviting more customers into your dealership and proven word tracks to share with your team
Elian joined Car Wars in May of 2023. Elian’s analytical and problem solving skills has driven his education and career in economic and financial development. Elian takes pride in driving success for his clients through data-driven actionable solutions and growth through knowledge of each of his clients’ business and market.
Bryson started at Car Wars in November of 2022. Bryson’s career started in the service department as a service advisor and later a parts manager. Bryson then spent 5 years at an automotive CRM before transition to Car Wars. Bryson enjoys taking a data driven approach to help dealerships boost their bottom line.
T.D. joined Car Wars over a year ago. He leads the Client Success Nationals team, and their sole mission is to help dealers uncover more value from Car Wars. When he’s not helping dealers own the phone, you can find him exploring California.
Justin Sarnowski is the VP of Strategic Partnerships. He is responsible for driving growth through reseller partners, integration partners, and new verticals. He has been with Car Wars since 2012 and previous to his current role, he served as a regional sales director, consulting director and VP of Product. Prior to his tenure at Car Wars he worked for an IT consulting firm in the Pacific Northwest. He has three young children and enjoys exploring the Denver area with them!


