Car Wars' Annual Dealership CRISP Awards
Car Wars’ Annual Dealership CRISP Awards recognize the top-performing Sales and Service Departments that consistently demonstrate excellence in phone handling and customer experience. These dealerships set the standard for operational discipline, accountability, and performance across the automotive industry.
The CRISP Awards honor the top 10 Sales and top 10 Service Departments each year achieving exceptional results across all four CRISP metrics:
- Connect – Get your callers connected with a qualified agent. Make picking up the phone a priority and never leave a caller stranded.
- Request & Invite – Request an in-person appointment on every opportunity call.
- Set – Agree to a specific date and time, and confirm with a reminder.
- Pursue – Reach out to established customers and new leads, rescue stranded callers, and save missed opportunities.
Talk with one of our specialists to review your current call data and discover how Car Wars’ AI-driven solutions — including CRISP Phone Training, Cari Phone Assist, and Mystery Shop Scorecard — can help your team execute with consistency and Own the Phone.
Who knows… you might be a CRISP Award winner next year.