Dallas, TX | December 17, 2024 – Car Wars, the trusted partner for call tracking and phone handling solutions, is excited to announce the winners of the 2024 Annual Dealership CRISP Awards. This year’s awards celebrate dealerships that go beyond the basics of phone performance to deliver industry-leading customer experiences.
The CRISP Awards honor the top 10 Sales and Service Departments that achieved outstanding results across all CRISP metrics:
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- Connecting customers with the right agents to address their needs.
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- Requesting and Inviting customers into the dealership during vehicle discussions.
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- Setting firm appointments with specific times and dates.
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- Pursuing follow-ups on missed calls, turning potential losses into wins.
This year’s winners include:
Highlighted 2024 CRISP Award winners for Sales:
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- Motown Harley-Davidson
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- Victory Honda of Plymouth
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- Honda of Concord
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- Killeen Certified
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- Huntington Honda
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- Friendly Chevrolet
Highlighted 2024 CRISP Award winners for Service:
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- Toyota of Cool Springs
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- Chevrolet of Watsonville
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- Larry H. Miller Dodge RAM FIAT Tucson
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- Woburn Toyota, proud member of the Albrecht Auto Group
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- Dale Earnhardt Jr. Chevrolet
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- Ron Tonkin Honda
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- HGreg Nissan Kendall
“The dealerships recognized with this year’s CRISP Awards have proven exceptional phone handling drives both customer satisfaction and business growth,” said Cassie Broemmer, Chief Revenue Officer at Car Wars. “Their commitment to excellence sets a high bar for the automotive industry.”
This year’s winners were selected based on performance data from January through November 2024, with each CRISP metric weighted equally.
For more information about the 2024 Dealership CRISP Awards and how your team can excel in these essential phone metrics, https://www.carwars.com/home/a/dealership-crisp-awards/