API integration makes data sharing more efficient for technology partners serving dealers and OEMs.
Dallas, TX, December 12, 2024 | Car Wars, the premier provider of innovative AI-fueled phone call management and call analytics for automotive dealerships, today announced an integration with Tekion, innovator of the first cloud-native platform serving the entire automotive retail ecosystem, to enhance collaboration and drive seamless connectivity for the automotive industry. This partnership aims to deliver improved communication and operational efficiency via Tekion’s Automotive Partner Cloud (APC), enhancing efficiency and ecosystem support for dealerships.
Through this partnership with Tekion, dealers can now connect Car Wars’ advanced call tracking and management solution with Tekion’s Automotive Retail Cloud (ARC), seamlessly, in real-time, making data sharing faster and easier than ever. The integration enables dealerships to log inbound and outbound calls directly in ARC, allowing teams to streamline follow-ups, track performance, and maximize customer engagement while improving overall accountability.
“Our integration with Tekion is a pivotal step in transforming how dealerships manage their phone interactions. By providing real-time visibility into every call and equipping teams with actionable insights within their CRM, we’re not just improving communication, we’re empowering dealerships to enhance customer engagement, drive operational efficiency, and ultimately increase revenue,” said Stephane Ferri, Chief Executive Officer at Car Wars. “This integration reflects our commitment to delivering intelligent solutions that elevate dealership performance in an increasingly competitive market.”
Car Wars offers industry-leading call tracking and phone management solutions, empowering dealerships to streamline communication, improve accountability, and enhance customer engagement. Tekion’s ARC is the first and fastest cloud-native platform including all functionalities of a DMS and accompanying tech stack to run a seamless retail business. Through the ARC platform, Tekion APC brings together approved and certified partners to focus on driving innovation and efficiency through seamless connectivity, ultimately benefiting automotive consumers. The Car Wars/Tekion integration within the ARC Sales and Service departments, enables staff efficiency, streamlines processes and improves consumer experience.
About Tekion
Positively disrupting an industry that has not seen disruption in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. For more information, visit www.tekion.com.
Media Contact, Tekion: Marylou Hastert [email protected]