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2026 Mid-Year Review: Dealership Phone Performance Trends & Benchmarks

Download the report and see what the data reveals.

The numbers are in. The first half of 2026 brought new challenges, shifting customer behaviors, and a few surprising changes in dealership phone performance. 

Drawing from millions of dealership phone interactions, this report uncovers the trends shaping the industry, highlights where opportunities are being won or lost and reveals the benchmarks dealerships should be measuring against as they head into the second half of the year. 

In This Report:

  • Mid-year dealership phone performance benchmarks
  • Key metrics shaping customer conversations
  • Opportunities to improve the customer experience
  • Practical insights to help finish 2026 strong

Whether you’re measuring your dealership against industry benchmarks or looking for new ways to improve phone performance, this report provides the data and insights to help guide your strategy.

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You’re One Step Closer to Owning the Phone

Name *
Role *
Dealership *
Phone Number *
Work email *
Are you a Car Wars Client? *
By supplying your email, you authorize Car Wars to update you about our services. You may unsubscribe at any time.