6/7/2023 — The new Text Message Reporting in the Staff Activity Report shows the inbound and outbound activity of agents on all text threads they own in Car Wars.
In this on-demand webinar, Connor and Brady dive into the intricacies of outbound phone handling and explore data-driven tactics for improved outbound efforts. Plus, they provide outbound word tracks!
5/15/2023 — In response to FTC Safeguard Guidelines, Car Wars will be enforcing Multi-Factor Authentication, an important step in protecting your dealership’s data.
In this on-demand webinar, Colby Joyner of Cavender Automotive Group sits down with Car Wars’ Jennifer Carroll and Curtis Batsel to discuss the importance of building an efficient technology stack.
Track staff performance with dedicated agent line reporting. Empower your agents with tools to improve call handling and enhance dealership operations.
This case study explains how a national dealer group did a seamless transition to a reliable cloud phone system and maximized their savings by turning to Car Wars.
In this webinar, “Big” Al Gillespie sits down with Car Wars’ Cassie Broemmer to discuss the key shifts he’s seen in consumer behavior during his career in automotive, and why it’s critical to stay ahead of the curve in customer communication.
3/8/2023 — Two columns have been added to the Tracking Line Summary that let you see ‘Unanswered Calls’ in the ‘All Calls’ report and ‘Not Connected’ in the ‘Reviewed Calls’ report.
Video selling is a great resource for Sales and Service Departments to engage customers, and this blog details four key reasons why video selling is worth the effort.
