Watch Now
Fresh off NADA 2026, the industry’s top minds are sharing what really happened on dealership phones in 2025 and what it means for your store.
In this replay session, originally hosted on Automotive News, industry leaders break down the biggest trends impacting dealership phone performance, backed by newly released 2025 call data. You will get a clear look at where revenue is slipping through the cracks, how top-performing dealerships are capturing more opportunities, and what separates average call handling from high-converting conversations.
Watch now to uncover:
- The costliest breakdowns in the call journey
- Where dealerships are losing appointments and sales
- What the highest-performing stores are doing differently
- Practical steps you can take now to improve connection rates, customer experience, and sales outcomes
If you want to stop guessing and start fixing what is happening on your phones, this replay gives you the data, insights, and action plan to do it.
Watch the replay and start turning more calls into revenue.
Stephane Ferri
Chief Executive Officer
Jose Bernal
Vice President of Sales
