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PHONE SKILLS TRAINING
5 Effective Phone Techniques To Handle Tough Price Questions
Watch the video now (15 min.)

Handling price objections on the phone can be one of the most difficult interactions you can have with a customer. Turn those objections into potential sales by knowing how to tackle these tough price questions and convert the shopper into a customer.

This free, phone skills video covers 5 effective techniques — directly from the CRISP Certification Phone Skills Playbook — to handle tough price questions on Sales calls, lead by the CRISP Certification program's on-site coach, Ryan Pitz.

In this video course, you'll learn how to:

doneSteer the conversation with callers towards a booked appointment
doneUse effective phrases to confirm value
doneLeverage the customer's presence
donePositively position your dealerships' selection
doneImprove caller's commitment to come to the dealership
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Ryan Pitz

Contact Ryan at ryan@callbox.com

CRISP Certification Program

The Car Wars CRISP Certification program is ongoing, customized phone skills training designed around your current phone performance, call routing, and processes. The program avoids the pitfalls you might face when you bring in an outside trainer or try to take training on yourself.

Give your agents the tools to drive sales with personalized coaching, role plays and knowledge checks during a one-on-one launch visit and continued performance feedback by certified Car Wars coaches. For more information, visit CRISP Certification.