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Resources

Explore Car Wars’ extensive library of automotive retail resources to help you Own the Phone and Own the Market on every call, every text, everywhere.

EVENTS
CRISP Quarterly Issue 20

Featured

  • Featured, The CRISP Quarterly

CRISP Quarterly – Issue 20

Read the 20th Edition of the CRISP Quarterly magazine! Take a look at how today’s top dealers are using the CRISP methodology to outperform in the competitive automotive landscape.
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What is the Phone Costing You
  • Sales, Solution Overview

The Cost of Doing Nothing

Discover how ignoring missed opportunities can impact your phone call costs. Learn strategies to maximize ROI and boost sales with actionable insights.
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Are you CRISP
  • Sales, Solution Overview

What is CRISP?

Learn what it means to be CRISP on the phone.
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  • Sales, Solution Overview

Connect: CRISP Phone Skills

This guide explains how to Connect more customers on the phone, one of the key elements of CRISP.
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Request and Invite
  • Sales, Solution Overview

Request and Invite: CRISP Phone Skills

This guide explains how to Request and Invite a customer into the dealership on the phone, one of the key elements of CRISP.
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Set
  • Sales, Solution Overview

Set: CRISP Phone Skills

This guide explains how to Set a firm appointment on the phone, one of the key elements of CRISP.
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Pursue
  • Sales, Solution Overview

Pursue: CRISP Phone Skills

This guide explains how to Pursue opportunities on the phone, one of the key elements of CRISP.
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Warm Transfer for Sales
  • Sales, Solution Overview

How To: Warm Transfer for Sales

A short five-step guide to help conduct a warm transfer in your Sales Department.
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Warm Transfer for Service
  • Service, Solution Overview

How To: Warm Transfer for Service

A short five-step guide to help conduct a warm transfer in your Service Department.
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Setting Firm Appointments
  • Solution Overview

How To: Setting Firm Appointments

This short guide helps visualize how to best set a firm appointment.
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Benefits of a Phone Bridge
  • Solution Overview

Benefits of a Phone Bridge

This short guide explains what a phone bridge is and how it can clean up the calls you are monitoring and enhance your connection rates.
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Lithia Flagship Store case study
  • Case Study

Lithia Flagship Store Gives the Most Competitive Market a Run for its Money

Car Wars interviews Paramus Honda’s Jason Cohen to discuss how they maintain their status as one of the top dealerships in the nation in a fiercely competitive market.
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Guide to Successful Outbound Calls
  • Solution Overview

How To: Successful Outbound Calls

Use this guide to learn the importance of making outbound phone calls to ensure more customers come to your dealership.
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By supplying your email, you authorize Car Wars to update you about our services. You may unsubscribe at any time.